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Shipping Reviews

1.9 Rating 498 Reviews
ADELE STREET
Verified Reviewer
Ordered two panels acoustic oak paid for someone to come fit them sadly one was grey other was oak sadnpart when I spoke to customer services I told the lady what happend all I got was sorry about that no care what's so ever but did change it next day so can't complain about the actual materials as they are worth buying quick delivery just really annoyed had to pay the man extra for them to be fitted as he had to come out twice would of got 5 star if it wasn't messed up order do check your orders before they leave to make sure of wrong could match.
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Posted 1 month ago
Lovely tiles but at least 6 tiles damaged per pack. Not impressed.
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Posted 1 month ago
The colour is a lot lighter than it looks in the pictures
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Posted 1 month ago
ADRIAN HODOROABA
Verified Reviewer
They knew how to take money but forgot to deliver the products, they don't have a customer service phone number because of the complaints, they were supposed to be delivered 4 days ago and instead I wonder what products are missing, I don't recommend it, don't be surprised if you receive broken panels, I saw with my own eyes when the delivery man stepped on the panels
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Posted 1 month ago
Unfortunately my order of panels arrived damaged. The response from customer services was very good. Very quick response to my emails and quickly arranged products to be collected with the option of a refund or replacement. Thank you
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Posted 2 months ago
Hi Shaun, Thank you for your review. I am sorry to hear that you received damaged panels; however, I am happy to hear that we were able to resolve this efficiently for you. Please feel free to reach out to us if you need any further assistance. Kind regards, Walls and Floors.
Posted 2 months ago
Never received the planned delivery !!!!!!!
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Posted 2 months ago
Never received planned delivery
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Posted 2 months ago
Author didn't leave any comments.
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Posted 2 months ago