Hi Shane.
Our panels are wrapped with real wood veneer.
I am sorry to hear that they were not suitable for you!
Please let us know if you need anything else.
Kind regards,
Walls and Floors.
“Having to give a 3 as although a great colour and exactly what I was looking for; 2 tiles arrived with corners broken. Pacakaging could be a bit better and a stronger box would help as it's was pretty squashed and torn on one corner.”
Good morning,
Thank you for taking the time to leave a review.
We're sorry to hear that a couple of your tiles have arrived damaged. Unfortunately, I am unable to locate any correspondence where this has been reported to us.
We are always happy to help when given the opportunity.
Please feel free to reach out via email to: customerservice@wallsandfloors.co.uk where an agent will be able to assist.
Kind regards,
Walls and Floors
“Wrong panels again , 2nd time I’ve ordered from you, took pics when ordered at your shop , got all the proof and the pic of the order your employee showed me , you still got it wrong , it’s pathetic”
“The staff are quick to send replacement tiles for damage. But the product knowledge itself is not great. The tiles I chose come in 2 patterns. The tiles are not packaged as left and right, but random. So there is no way of knowing how many of each hand will be delivered. This inevitably leads to an imbalance. I expect the staff to know this important fact and inform customers.”
