“It was easy to use the web site and to order the sample I wanted. It came the next day which was great. However the tile was broken into 5 pieces and it was dirty with some kind of glue over strands of hessian at one end. Not what I was expecting and throws doubt on the quality of service from this provider”
“This review is not about the tiles but about the 2 extras I had to buy due to using the wrong adhesive and the way they were delivered. And how disappointed I was with costomer service when I rang for a refund which I didn't get they took a week to come when I was told and paid for next day delivery. Apart from this issue the tiles are very nice just unhappy with the service”
“The product is ok but unfortunately very disappointed with the service. The company like many have kerb drop. However all the deliveries made by other companies have always been delivered and dropped off near the property as we don't have a kerb. The company own driver refused to drive into the property and just took two pallets off his lorry which parked in the middle of the road left it outside on the driveway of the property and drove away we called the company and got the same unsympathetic cold response. BEWARE they will not assist in anyway regardless what your situation is bear that in mind.”
