Hi! Chris ~ Thank you for sharing your experience! We’re glad the Sense 2 has been helpful in monitoring your pool’s health. If you have any questions or need support, feel free to reach out anytime.
“Water guru has made pool maintence easy. Just by looking at my phone i know water temperature, outdoor temp, and chemical levels.
Customer support is also amazing!”
Hi Glenn,
Thank you for the awesome feedback! We're thrilled to hear WaterGuru is making pool maintenance easy and that our support team has been amazing for you.
If you ever need anything, do not hesitate to let us know. We'll be more than happy to help.
— Your friends at WaterGuru.
Hi Terrance!
Thanks so much for your kind words! We’re thrilled to hear you’ve had such a great experience with your Sense over the years and that our customer service team was able to help when you needed it. We really appreciate your support and are so glad you’re loving the product! If you ever need any help or have questions, don’t hesitate to reach out — we’ll be more than happy to assist.
– Your friends at WaterGuru.
“After a couple of years of use, my Sense 1 unfortunately stopped working. WaterGuru's customer service was prompt and responsive trying to pin point the problem, however after a few email exchances it became clear that the Sense 1 had died. To my -pleasant- surprise, the remedy offered by Waterguru was a no-cost replacement with a Sense 2. This unit was received about a week later and is running a like a chime. What better customer service could one ask for? Perfect, and a big thank you!”
Hi Lawrence & Rian,
Thank you for sharing your experience! We’re so glad our team was able to help and get you set up with a Sense 2 replacement quickly. It’s great to hear everything’s running smoothly again — that’s exactly what we like to hear! We really appreciate your kind words and support.
If you ever need any help or have more questions, feel free to reach out — we’ll be more than happy to assist.
– Your friends at WaterGuru.
Hi Monty,
Thank you for your wonderful 5-star review! We're thrilled to hear that you had a great experience with our customer service. Your satisfaction is incredibly important to us!
If you have any questions or need assistance in the future, we're here to help.
Best wishes,
Team WaterGuru
“My S1 unit failed in use after 3 years of service. the Waterguru company sent me a new s2 unit without charge and it is now giving me more accurate results. I am very pleased with this customer care.”
Hi Jack,
Thank you so much for your amazing review! We’re delighted to hear that you’ve received our S2 unit and that it’s providing you with more accurate results. Our team is committed to exceptional customer care, and it's wonderful to know we could assist you in such a positive way.
If you have any questions or need further support, please don’t hesitate to reach out!
Warm regards,
Team WaterGuru
“The waterguru gives you peace of mind that your pool chemistry is always correct. This gives you the ability to make adjustments daily in small increments to dial in your pools chemistry correctly definitely recommend.
Every time I used to go get my water tested they would always find something and would walk out of there with 7 or 800 bill”
Hi Daniel,
Thank you for your fantastic review! We’re thrilled that the WaterGuru SENSE S2 is giving you peace of mind and helping you fine-tune your pool chemistry. It’s great to hear that you’re avoiding those hefty bills too!
If you have any questions or need assistance, feel free to reach out. We’re here for you!
Warm wishes,
Team WaterGuru
Hi Candice,
Thank you for the awesome feedback! We're so glad to hear that setup was a breeze and that WaterGuru is making pool care easier for you. That’s exactly what we designed it for—simple, stress-free pool maintenance. If you need anything, let us know and we'll be more than happy to help you.
Stay safe!
– from your friends at WaterGuru.
