“My original Water Guru units power went out. I called and it was replaced very fast and at no charge. I realized during this short time how much I disliked manually testing my pool. Water Guru makes my life easier. So nice to just look at my phone and know the status of all the chemicals in the pool. Highly recommend this product!”
Hi Tom!
Thank you for your wonderful 5-star review! 🌊 We’re thrilled to hear that your replacement unit arrived quickly and that the WaterGuru SENSE S2 is making pool maintenance so much easier for you. We totally understand the struggle of manual testing—it’s such a relief to just check your phone for the latest chemical status! Your recommendation means the world to us.
If you ever have questions or need assistance, don't hesitate to reach out. Enjoy your sparkling clean pool!
Best,
Your friends at WaterGuru
Hi Alan!
Thank you for your wonderful 5-star review! 🌟 We're delighted to hear that our customer service has been a great help to you. At WaterGuru, we strive to ensure everything works smoothly for our users. If you ever encounter any more issues or have questions, don't hesitate to reach out. Enjoy your pool time!
Best,
Your friends at WaterGuru
“We have two WaterGuru SENSE S2 monitors, one for the 28K gallon pool and one for the stand-alone 500 gal spa. We do not have pool service, it is 100% DIY around here for the last 15 years. In the year+ we have had them, we have had a couple of units die (covered under warranty), and we have noticed that the accuracy does not match our manual testing using either a DPD or a FAS-DPD Chlorine Test.
That being said, the WaterGuru SENSE S2 has made a huge change in the clarity and usability of our pool and spa. They are tested daily, which was our biggest challenge. Life is busy, we are busy, and sometimes (or more than sometimes) even the 5 minutes to test both pool and spa just doesn't get done. Now they are tested daily, and we can track the rate of decay for Chlorine, and pretty accurately see when we'll need to add more or adjust the salt system in the pool, and what the daily demand for acid is as well.
We'll keep using these; the cost is trivial compared to the benefits.
FYI, we buy the refill packs that have the 1 x C5 cartridge (5 tests), and the 2 x C2 cartridge (2 tests). We run only the C2's in the spa, and keep the C5's for the swimmable months in the pool, May - Sept, or so. We like following the CYA daily when the sun is beating down; that UV can take the chlorine down 5 a lot in a single day.”
Hi Timothy!
Thank you for your fantastic 5-star review! 🌟 We're thrilled to hear how much the WaterGuru SENSE S2 has improved the clarity and usability of your pool and spa. It’s great that you’re able to track chlorine levels and stay on top of testing, especially with a busy lifestyle. Your feedback on the accuracy is appreciated, and we’re happy to hear that our warranty support has been helpful as well. If you ever have any questions or need assistance, don’t hesitate to reach out. Enjoy your swimming and spa time!
Best,
Your friends at WaterGuru
“Love my Sense 2 but it stopped reporting even though it was reading daily. I have been using it for about 9 months. Called customer service after resetting IAW previous instructions. They quickly replaced my unit without any hassle.”
Hi Michael!
Thank you for your amazing 5-star review! 🌟 We're delighted to hear you love your Sense 2 and that our customer service team was able to assist you quickly and hassle-free. It's our priority to ensure you're satisfied with your experience. If you have any more questions or need support in the future, please don’t hesitate to reach out. Enjoy your time by the pool!
Best,
Your friends at WaterGuru
“Our Sense 2 lasted about a year before things started not working correctly. I contacted customer service and had a replacement within 2 days. The replacement worked flawlessly and the level of customer service was fantastic.”
Hi Seth!
Thank you for your amazing 5-star review! 🌟 We're so pleased to hear that you had a quick and hassle-free experience with our customer service, and that your replacement is working flawlessly. We strive to provide top-notch support and reliable products, and it's great to know we hit the mark for you. If you ever need assistance in the future, just reach out. Enjoy your pool!
Best,
Your friends at WaterGuru
Hi Rex!
Thank you for your amazing 5-star review! 🌟 We’re delighted to hear that you find our product, tech support, and customer service to be excellent. Your satisfaction is our top priority, and we’re here to ensure you have the best pool monitoring experience possible. If you ever need assistance or have questions, just reach out. Enjoy your time by the pool!
Best,
Your friends at WaterGuru
Hi Daniel!
Thank you for your fantastic 5-star review! 🌟 We're excited to hear that you're enjoying the WaterGuru SENSE S2 Pool Monitor. It's great that it's meeting your expectations and helping you keep track of your water quality. Your satisfaction is what drives us! If you ever have questions or need assistance, feel free to reach out. Happy swimming!
Best,
Your friends at WaterGuru
Hi Ralph!
Thank you so much for your fantastic 5-star review! 🌟 We're thrilled to hear that our support team was able to help you quickly and efficiently. Getting your pool back in business is what we strive for! If you have any questions or need further assistance, feel free to reach out. Enjoy your time in the pool!
Best,
Your friends at WaterGuru
