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Wine Enthusiast 32-Bottle Dual Zone MAX Compressor Wine Cooler Reviews

4.4 Rating 775 Reviews
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About Wine Enthusiast:

Wine Enthusiast was born from a passion to bring a fine wine experience to the everyday.
Our love for wine goes beyond the bottle. We value family and community. We believe wine is a conduit that brings people together and that every pour brings celebration to life’s moments, big and small. We’re a family-owned business with a big heart, led and run by wine lovers working together to create new and better ways for you to explore and enjoy the exciting world of wine.

We hope you’ll join us with glass in hand.

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Arrived on time. Set up was easy.
Helpful Report
Posted 1 year ago
The alerts for the delivery were never given It was delivered with no info Very bad service policy I was not home to get the wine cooler and it sat outside for 2 DAYS unattended! Absolutely HORRIBLE CUSTOMER SERVICE!
2 Helpful Report
Posted 1 year ago
Stopped cooling after 6 months
2 Helpful Report
Posted 1 year ago
Overall I’m happy with my purchase so far. I had an issue with shipping damage on the top hinge area of the door. Rose, in Customer Care, handled my damage issue promptly & to my satisfaction. I would definitely consider future purchases from Wine Enthusiasts.
2 Helpful Report
Posted 1 year ago
Very nice looking and works well. My low rating is due to the noise the compressor makes when in operation. Very annoying!
2 Helpful Report
Posted 1 year ago
So far, so good. Like others, I had an issue with the door lining up. I had to remove the bottom hinge and use a rubber mallet to get the plate straightened out. After that it works great. Bottom stays at 62, the upper varies from 58 -62, mostly stays at 62. I managed to get 33 bottles in, putting 4 in the bottom.
2 Helpful Report
Posted 1 year ago
We got our wine cooler and followed the directions and plugged it in and filled it after 24 hours. It created a lot of condensation on the outside every night. Customer service is excellent! They gave us suggestions which we followed and when the problem continued they sent us a new one. The new one did the same thing so we bought a tray to put the cooler in and are just going to live with the problem. The all black cooler is clean and unobtrusive in our dining room. The racks are a bit flimsy but then again we are replacing a very high end cooler and couldn’t expect that level of quality. Overall, it will do but we wish we had bought another higher end product.
2 Helpful Report
Posted 1 year ago
The replacement had the same defect. The door is loose, not secure on the top bracket, the bottom corner is bent and not able to align with the bracket. May have been damaged in shipping. I had to put metal washers on the bottom bolt to fix it.
2 Helpful Report
Posted 1 year ago