Wine Enthusiast Reviews

Name: Wine Enthusiast
Address: 200 Summit Lake Drive, 4th Floor, Valhalla, New York
Rating: 3.81

3.8 Rating 86 Reviews

65 %

of reviewers recommend Wine Enthusiast

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About Wine Enthusiast:

Wine Enthusiast was born from a passion to bring a fine wine experience to the everyday.
Our love for wine goes beyond the bottle. We value family and community. We believe wine is a conduit that brings people together and that every pour brings celebration to life’s moments, big and small. We’re a family-owned business with a big heart, led and run by wine lovers working together to create new and better ways for you to explore and enjoy the exciting world of wine.

We hope you’ll join us with glass in hand.

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Wine Enthusiast 5 star review on 27th January 2026

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We purchased a new wine fridge and it randomly makes very odd but loud sounds. Let’s just say it’s far from whisper quiet.”

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Posted 1 month ago

“Purchased a a gift and they loved it!!”

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Posted 1 month ago

“Bianca was excellent describing my selection and answering any questions I had. The order arrived in a timely fashion and I was extremely pleased to give it as a Christmas gift. The recipients were overjoyed by the gift and used it right away.”

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Posted 2 months ago

“It took 2 months to resolve a delivery issue on a wine cabinet with many phone calls and issues. Product image not as expected but stuck with the purchase. Would never recommend this to anyone.”

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Posted 2 months ago

“I was charged a different price than what was listed in the holiday catalog that I had just received. Every Wine Enthusiast agent I spoke with did not have the holiday catalog to refer to. One of them even asked me to take a picture of the item in the catalog and send it to him. I would suggest all agents be provided with the current catalog.”

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Posted 2 months ago

“Items arriving late. Bad customer service.”

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Posted 2 months ago

“This rating is for the 32-Bottle Dual Zone Max Compressor. We replaced our 20-year old Vinotemp that had died with this one from Wine Enthusiast. We couldn't be happier!. The quality is excellent, it is virtually silent (we have it in our dining area), and each zone maintains the exact temperature we set. There is nothing not to like about this wine fridge.”

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Posted 2 months ago

“CSR was great to deal with and provided options for me to decide on before placing my order”

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Posted 2 months ago

“Has ben very good, have not installed last purchase, house is still under construction”

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Posted 2 months ago

“I have tried to reach you via phone and chat bot repeatedly to say you still have not sent one of my bags from the order. I filed a complaint with my credit card. Your customer svc is awful.”

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Posted 2 months ago

“It was easy to order. It was shipped out immediately and my niece absolutely loved it. Very easy from start to finish😃😃”

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Posted 2 months ago

“One of the ordered pieces came with broken parts. I wrote of this before but there was no follow-up from your office. Hence, two stars.”

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Posted 2 months ago

“My unit was delivered but immediately had an error code and shut down. I am still waiting for the replacement unit to arrive.”

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Posted 2 months ago

“Beautiful large Cabernet wine glasses. Cant wait to use them!”

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Posted 2 months ago

“The item was as advertised and delivered ahead of schedule.”

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Posted 2 months ago

“The items were delivered on time and as expected”

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Posted 2 months ago

“great experience!”

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Posted 3 months ago

“I need to get a receipt for my last order. Please send asap!!!”

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Posted 3 months ago

“One of the wine racks arrvied with a broken LED wire. Been almost a week since we requested assitance from Customer Service and yet no response as of this date.”

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Posted 3 months ago

“The shipping packaging was barely intact. Only one strap left around the box so the bottom had about a six inch open gap. Dented and scratched on the outside of course, but it still runs for now. FedEx was the shipper.”

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Posted 3 months ago

Wine Enthusiast is rated 3.8 based on 86 reviews