Wine Enthusiast Reviews

Name: Wine Enthusiast
Address: 200 Summit Lake Drive, 4th Floor, Valhalla, New York
Rating: 3.69

3.7 Rating 143 Reviews

62 %

of reviewers recommend Wine Enthusiast

3.7

Based on 143 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone

About Wine Enthusiast:

Wine Enthusiast was born from a passion to bring a fine wine experience to the everyday.
Our love for wine goes beyond the bottle. We value family and community. We believe wine is a conduit that brings people together and that every pour brings celebration to life’s moments, big and small. We’re a family-owned business with a big heart, led and run by wine lovers working together to create new and better ways for you to explore and enjoy the exciting world of wine.

We hope you’ll join us with glass in hand.

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Wine Enthusiast 5 star review on 5th September 2026

293

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exactly as advertised and excellent value!”

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Posted 1 week ago

“the customer service was exceptional!!!”

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Posted 2 weeks ago

We are deeply sorry for the unexpected shipping delay and the frustration this has caused, Chris. We understand how important that delivery date was for you, and a representative from our Delivery Support team will be reaching out to you directly with an updated status on your order. Thank you for your patience, and for choosing Wine Enthusiast. Sincerely, Reds (Customer Care Specialist)

Posted 2 weeks ago

“I am writing to express how pleased I am with your company. You truly stand behind your products and ensure customer satisfaction. After I received a faulty unit, your team honored your promise and resolved the problem quickly. The replacement product has been absolutely fantastic. Thank you so much for the excellent service. You have earned a lifetime customer. Best regards, Julie”

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Posted 1 month ago

“This was a gift for puzzle and wine loving friends. They were thrilled with it and couldn’t believe what a perfect gift it was. Great quality on top of everything else.”

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Posted 1 month ago

“They were very communicative about my replacement and customer service was very kind. I HIGHLY recommend this company!!! 🩷🩷”

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Posted 1 month ago

“Love your products and the customer service is unmatched.”

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Posted 1 month ago

“Quick shipping, packaged well. Product works as advertised. When I thought I had an issue (I did not). Wine enthusiast responded quickly and positively.”

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Posted 1 month ago

“Work great and delivered ahead of schedule”

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Posted 1 month ago

“Delivery by David and John, With AM Trucking, was very well handled. Wine Enthusiast flew the truck delivery team from Chicago to deliver the EuroCave cellar. They called to request approval to deliver one day early. Impressive!”

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Posted 1 month ago

“The wine rack came early. Got it on the wall full of white and red wine. It looks GREAT Thanks Charles”

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Posted 1 month ago

“I love my wine frig - the sage green is beautiful. Design mondern and functional. it is perfect in my blue cabinet kitchen. It has not been loud although not totally quiet when it turns on to cool.”

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Posted 2 months ago

“Bought Ridell old fashioned glasses. Perfect for cocktails and on the rocks. Perfect size Order taken and fulfilled with ease.”

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Posted 2 months ago

“Great purchases, a lot more in store, have to come back for more. Want to try grappa, or marsala's for cooking.”

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Posted 2 months ago

“Still waiting for one more unit, which was damaged during shipping to complete my order. Three units are completly filled and working great. No noise and the lightin g in the units are great.”

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Posted 2 months ago

“Great customer service.”

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Posted 2 months ago

“This was a birthday gift and it exceeded my expectations. The craftsmanship is impeccable!”

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Posted 3 months ago

“great product”

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Posted 3 months ago

“Staff was very helpful and delivery was processional.”

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Posted 3 months ago

“The wine fridge we bought is just perfect. It is well made and looks beautiful in our home.”

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Posted 3 months ago

“The 32-Bottle Dual Zone MAX Compressor Wine Cooler was exactly what we were looking for and Myra was great to work with. Ordered the unit on Thursday and it arrived on Saturday!”

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Posted 3 months ago

Wine Enthusiast is rated 3.7 based on 143 reviews