Wine Enthusiast Reviews

Name: Wine Enthusiast
Address: 200 Summit Lake Drive, 4th Floor, Valhalla, New York
Rating: 3.81

3.8 Rating 86 Reviews

65 %

of reviewers recommend Wine Enthusiast

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About Wine Enthusiast:

Wine Enthusiast was born from a passion to bring a fine wine experience to the everyday.
Our love for wine goes beyond the bottle. We value family and community. We believe wine is a conduit that brings people together and that every pour brings celebration to life’s moments, big and small. We’re a family-owned business with a big heart, led and run by wine lovers working together to create new and better ways for you to explore and enjoy the exciting world of wine.

We hope you’ll join us with glass in hand.

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Wine Enthusiast 5 star review on 27th January 2026

282

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We purchased a new wine fridge and it randomly makes very odd but loud sounds. Let’s just say it’s far from whisper quiet.”

Helpful Report

Posted 1 month ago

“I was charged a different price than what was listed in the holiday catalog that I had just received. Every Wine Enthusiast agent I spoke with did not have the holiday catalog to refer to. One of them even asked me to take a picture of the item in the catalog and send it to him. I would suggest all agents be provided with the current catalog.”

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Posted 2 months ago

“One of the ordered pieces came with broken parts. I wrote of this before but there was no follow-up from your office. Hence, two stars.”

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Posted 2 months ago

“My unit was delivered but immediately had an error code and shut down. I am still waiting for the replacement unit to arrive.”

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Posted 2 months ago

“One of the wine racks arrvied with a broken LED wire. Been almost a week since we requested assitance from Customer Service and yet no response as of this date.”

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Posted 3 months ago

“The shipping packaging was barely intact. Only one strap left around the box so the bottom had about a six inch open gap. Dented and scratched on the outside of course, but it still runs for now. FedEx was the shipper.”

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Posted 3 months ago

“Although the furniture itself was a worthwhile purchase, the shipping experience was extremely disappointing. My inbox and phone were flooded with emails and texts from the shipper, but all that excessive communication did nothing to ensure the merchandise was delivered. Scheduling a delivery date was nearly impossible, and even once a date was confirmed, it proved meaningless; the order never arrived as promised. In the future, I would rather shop elsewhere than deal with their choice of courier again.”

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Posted 5 months ago

“The wine cooler was delivered timely. However, it has dents and the temperature in bottom zone doesn’t go above 60°. I sent email and have not received response yet. I feel this is poor customer service.”

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Posted 1 year ago

“Is taking more than a month to get my order. I'm still waiting...”

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Posted 1 year ago

Wine Enthusiast is rated 3.8 based on 86 reviews