Wine Enthusiast Reviews

Name: Wine Enthusiast
Address: 200 Summit Lake Drive, 4th Floor, Valhalla, New York
Rating: 3.69

3.7 Rating 143 Reviews

62 %

of reviewers recommend Wine Enthusiast

3.7

Based on 143 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone

About Wine Enthusiast:

Wine Enthusiast was born from a passion to bring a fine wine experience to the everyday.
Our love for wine goes beyond the bottle. We value family and community. We believe wine is a conduit that brings people together and that every pour brings celebration to life’s moments, big and small. We’re a family-owned business with a big heart, led and run by wine lovers working together to create new and better ways for you to explore and enjoy the exciting world of wine.

We hope you’ll join us with glass in hand.

Visit Website

Write Your review

Tell us how Wine Enthusiast made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Wine Enthusiast 5 star review on 5th September 2026

293

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, delivery and aftercare response to one broken glass out of the 18 which I purchased.”

Helpful Report

Posted 9 months ago

“The Ruskin wine cabinet has become a focal point in our Florida condo. The dual coolers are very nice feature for storing our wine and beverage items, keeping everything in one location is very convenient. One observation is the interior lighting is a bit harsh, I've inquired about adding a plug dimmer but have not received any feedback as of yet. The delivery process was a little worrisome as we are on a second floor unit and the cabinet weighs in at 400 pounds. The delivery was flawless however, two great guys brought the unit into the condo and made sure it was damage free and placed where we wanted it. We are extremely pleased with our Wine Enthusiast purchase.”

Wine Enthusiast 5 star review on 22nd November 2025

Helpful Report

Posted 9 months ago

“Your products are quality. The delivery service you use (AM Delivery) must do a better job in getting your Customer’s product to them in a more timely manner. I was unhappy with how long it took them to get my product to me.”

Helpful Report

Posted 10 months ago

“Wonderful experience buying online. Seamless process for divine wine!”

Helpful Report

Posted 10 months ago

“Loved the bag”

Helpful Report

Posted 11 months ago

“The expert customer service rep got me up and running as soon as I got the right part. That I easily installed!”

Helpful Report

Posted 11 months ago

“We like the wine cellars very much but some of our bottles don't fit”

Helpful Report

Posted 11 months ago

“Great experience with WE overall--super smooth. As far as the wine cooler itself, it's decent overall, good value, but not for the expert or high-end wine collector/collection. It's fine to just store a few bottles reliably. It does make some buzzing noise when it's reaching the set temp, but once it does it's pretty silent. My main beef with the cooler are the racks--they are super cheap, super flimsy, some are slightly bent, and there are some areas where the bottles are way too tight to store and remove--I already ripped one label while removing a bottle.”

Helpful Report

Posted 11 months ago

“The curved credenza is just what were we’re looking for. The white glove delivery service went well. Always find interesting pieces of furniture through Wine Enthusiast!”

Helpful Report

Posted 11 months ago

Author didn't leave any comments.

Helpful Report

Posted 1 year ago

“Customer service was exceptional! We had an issue with our order when it was delivered, and they quickly resolved it.”

Helpful Report

Posted 1 year ago

“Great wine rack. Fast shipping and easy to assemble.”

Helpful Report

Posted 1 year ago

“Very happy with purchase of my dual zone wine fridge. Started up easily. Very quiet and looks sharp. Lite inside gives it a nice look. This is the second unit I purchased from Wine Enthusiast. The first was 10 years ago.”

Helpful Report

Posted 1 year ago

“Great cooler”

Helpful Report

Posted 1 year ago

“Overall, we have always had a very good experience with our Wine Enthusiasts purchases. The wine tote that we purchased for a gift came about a week ago and we are very satisfied with it and plan on giving it as a gift next month. Thank You for your kind service and prompt delivery. Helen Haley”

Helpful Report

Posted 1 year ago

“Agent was friendly and helpful.”

Helpful Report

Posted 1 year ago

“prople were very helpfull I am very satisfied”

Helpful Report

Posted 1 year ago

“The item I received was defective and they sent a replacement quickly. The replacement works as it should. So far customer service has been great.”

Helpful Report

Posted 1 year ago

“Excellent customer service!!!”

Helpful Report

Posted 1 year ago

“Very efficient”

Helpful Report

Posted 1 year ago

Wine Enthusiast is rated 3.7 based on 143 reviews