“This is my third course and I absolutely love the content. Very high quality. But the web interface is maddening and glitchy. It inaccurately shows what you've watched and what you haven't and even the play/pause button in the middle of the screen doesn't always work so I have to use the one in the bottom left. (Chrome on Macbook, FYI.)”
Hi Veronica,
Thanks so much for your feedback. We value every BBC Maestro customer, and would love the opportunity to help resolve some of the issues you mentioned.
It would be great if you could get in touch with our amazing customer support team at support@bbcmaestro.com and let us know a bit more detail about the technical problems you've experienced so that we can help.
We also have a mobile app for iPhone or Android which has a great viewing experience. You can search BBC Maestro in the App store to download it. I hope this helps!
Best,
Rebecca
What was your primary motivation for purchasing this course?
Received as a gift
“Clear, concise and encouraging. I thoroughly enjoyed many hours in Mr Child's company. Like his most famous character, Jack Reacher, he really means business.”
What was your primary motivation for purchasing this course?
Learn a new skill
“I'm about halfway through the course and loving every minute of it. I appreciate Lee's candor and frank statements. I have learned a great deal so far and look forward to completing the Lee Child course and moving on to other greats such as Harlan Coben and Agatha Christie.”
What was your primary motivation for purchasing this course?
Learn a new skill, Pursue a hobby
“It was a very interesting and insightful course. I enjoyed how honest Lee Child was in his advice. I feel more confident now to begin writing. Thank you!”
