Hi Kimberley,
Thank you for the wonderful review! We’re thrilled to hear you’ve experienced positive changes with your stomach issues and energy levels - and that you can feel the difference when you miss a dose!
We truly appreciate you sharing your experience with us!
Warmest regards,
Epetōme Customer Care Team
“Been taking these for 3+ months now, do feel less bloated and have more regular bowel movements. Hopefully with time will see even greater benefits.
The only thing that bothered me was their customer service. Due to a glitch in their system I've got charged for another 3 month supply and got sent an order I did not order. I had already purchased a 3 month supply at this point about a week ago. When I tried to ask to cancel the order they said it was too late and told me to refuse the delivery which was not possible as the delivery men just leave the parcels in a shared concierge office. Then when I ask to provide with a prepaid return label they wouldn't do that either and just told I'd be reimbursed once the parcel is returned back. At the end I decided to keep the order as it seemed less hassle then trying to find time to return it as I already have a busy life and enough things to do than trying to make it to the post office before it shuts! Felt like the customer service was not helpful at all and normally may not be a big deal, but the tablets are not the cheapest and paying twice when you don't need to is pretty sore for the bank account. Not happy with this and hope other people had better experiences.”
Hello Egle,
Thank you for sharing your experience with our Synbiotic Duo Cap! It’s wonderful to hear that you’re feeling less bloated and have more regular digestion—those are such great improvements, and we truly appreciate you sticking with it.
We’re really sorry to hear about the issue with your order, though. We completely understand how unexpected charges and extra deliveries can be inconvenient, especially when life is already busy. While our team aims to resolve situations like this as smoothly as possible, we appreciate your feedback on how we can improve the process.
If there’s anything else we can do to support you moving forward, please don’t hesitate to get in touch. We truly value you as a customer and appreciate you taking the time to share your thoughts with us.
Wishing you all the best on your journey to health!
Warmest regards,
Epetome Customer Care Team
“Amazing!!
My gut health has completely changed since using this the first 3 weeks took a while for my tummy to settle since it’s been better than ever.”
Thank you for your amazing review! We're so glad to hear that it has made such a positive impact on your gut health right from the start.
It's wonderful to know that your tummy is settling and feeling better than ever. We truly appreciate you sharing your journey with us and wishing you all the best on your wellness journey!
Warmest regards,
Epetōme Customer Care Team
“I am just at the end of my first 3 months they have definitely helped before taking these I had to be careful about eating out (also happened at home but obviously it was easier being at home) as 99% of the times once I had eaten I had bad stomach pains and not going into detail but had to literally run for the toilet now although I still have the odd issue it is so much better I will review again once I have finished taking the next 3 months”
Hi Patricia,
Thank you for sharing your experience, we're thrilled to hear that you've noticed such an improvement in your digestion and comfort over the past three months.
It’s great to know that you feel more at ease when eating out, and we completely understand how challenging that can be. We look forward to hearing your thoughts after your next three months with us.
Warmest regards,
Epetōme Customer Care Team
“I have suffered with bowel problems all my life and even had surgery when I was 25 (I'm now 33!) I've tried so many things but this has by far been the most noticeable difference. I recommend to so many people and I know at least one of my friends has signed up because of my recommendation xx”
Thank you so much for taking the time to give our Synbiotic Duo Cap a review! We truly appreciate your kind words and recommendation to your friends and family.
It's heartwarming to hear that our product has made a noticeable difference for you, especially considering your bowel problems and previous surgery.
“I wasn’t sure that anything would work to help my stomach problems. This genuinely has helped me so much - no more pain and discomfort and much less bloating!”
Hello,
We're glad to hear that the synbiotic duo has made such a positive impact on your stomach problems. It's great to know that you're experiencing less pain, discomfort, and bloating.
Your review means a lot to us, and we appreciate you sharing your journey with our product.
Warmest regards,
Epetōme Customer Care Team
“I had to take antibiotics for three months, so probiotics were essential. Taking "epetome" gave me confidence that I am restoring my gut health. While I have no noticeable symptoms, I think this is actually a good sign because I am not facing any gut issues. the product also looks nice.”
Hello,
Thank you for your review! We're thrilled to hear that our synbiotic duo cap has provided you with the confidence to restore your gut health after your antibiotic course. Not experiencing any noticeable symptoms is indeed a positive indicator of well-functioning gut health.
We appreciate your kind words about the product's appearance as well. Your satisfaction means the world to us! Please don't hesitate to reach out if you have any questions or updates to share, as we love hearing from our customers.
Warmest regards,
Epetōme Customer Care Team
Hello,
Thank you for your positive review. We're happy that you've noticed a difference with bloating. It's fantastic to know that our synbiotic duo is making an impact on your gut health journey.
If you have any questions or want to share more of your experience, feel free to reach out to us at support@epetome.com. We’re here to support you.
Warmest regards,
Epetōme Customer Care Team
