Hi Tim,
Thank you for your feedback.
I apologise about this. The Protect My Order charge can be removed at the checkout but it can be missed while checking out.
I have issued a refund for this charge, the funds should be back with you within 2-4 working days.
Kind regards,
Hollands
“It’s just a con !
Just stop adding it to people’s bill.
If you’ve got a decent delivery company, why do I need to insure my order.
Happy with my purchase & in general with Hollands, but this is just a con.
Stop doing it !!!!”
Hi Sam,
Thank you for your email.
I apologise about this. The Protect My Order charge can be removed at the checkout but it can be missed while checking out.
I have issued a refund for this charge, the funds should be back with you within 2-4 working days.
Kind regards,
Hollands
Hi David,
Thank you for your email.
I apologise about this. The Protect My Order charge can be removed at the checkout but it can be missed while checking out.
I have issued a refund for this charge, the funds should be back with you within 2-4 working days.
Kind regards,
Hollands