“This is the first time I have seen or used Protect My Order.
I thought it worthwhile for an investment pair of leather walking shoes.
It took any stress away from worrying about delivery.”
Hi Barry,
Thank you for your feedback.
The ProtectMyOrder charge can be removed at the checkout stage with a toggle button, however it is easy to miss it I do apologise about that.
I have issued a refund for this charge, the fund should be back with you within 2-4 working days.
Kind regards,
Hollands
