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ProtectMyOrder 1.09 Reviews

3.9 Rating 75 Reviews
Automatically added but couldn’t see have to remove as when I tried found it had still been added Good idea though
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Posted 11 months ago
I would be happy if I was give the obvious opportunity to choose yes or no
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Posted 11 months ago
Hi Barry, Thank you for your feedback. The ProtectMyOrder charge can be removed at the checkout stage with a toggle button, however it is easy to miss it I do apologise about that. I have issued a refund for this charge, the fund should be back with you within 2-4 working days. Kind regards, Hollands
Posted 11 months ago
Useful
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Posted 1 year ago
Exellent quality and great value
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Posted 1 year ago
Author didn't leave any comments.
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Posted 1 year ago
I forgot to untick the box why is this additional expense being added to postage I know of no other company that does this.
1 Helpful Report
Posted 1 year ago
Hi Tim, Thank you for your feedback. I apologise about this. The Protect My Order charge can be removed at the checkout but it can be missed while checking out. I have issued a refund for this charge, the funds should be back with you within 2-4 working days. Kind regards, Hollands
Posted 1 year ago
It’s just a con ! Just stop adding it to people’s bill. If you’ve got a decent delivery company, why do I need to insure my order. Happy with my purchase & in general with Hollands, but this is just a con. Stop doing it !!!!
2 Helpful Report
Posted 1 year ago
Hi Sam, Thank you for your email. I apologise about this. The Protect My Order charge can be removed at the checkout but it can be missed while checking out. I have issued a refund for this charge, the funds should be back with you within 2-4 working days. Kind regards, Hollands
Posted 1 year ago
I had no idea why this was added to my order at checkoutcand couldn't find how to cancel it, but as it was only £1.09 I let it stand.
1 Helpful Report
Posted 1 year ago
Hi David, Thank you for your email. I apologise about this. The Protect My Order charge can be removed at the checkout but it can be missed while checking out. I have issued a refund for this charge, the funds should be back with you within 2-4 working days. Kind regards, Hollands
Posted 1 year ago