“I was very pleased with this product and the fast shipping is notable too. For our big couch, I ordered a 2liter bottle with the sprayer but it wasnt enough so definitely ordering more. In regards to ease of use, its a 10 out of 10, very easy and quite enjoyable too. It doesnt have a strong smell or anything at all. Would highly recommend!”
“Was very pleased with the result. Only had to spray my dining chairs once to be effective. Would recommend the spray attachment for easy application.
Will purchase again as needed.”
“I purchased it for my daughter on a property with 2 dogs and lovely pale grey fabric lounges which had had covers over them for two years. So far Protectme has been successful! I had sprayed my recovered chaise and that’s why I got it for her.”
“Perfect fit for purpose! We needed a product that was easy to apply and smell free as we have bird pets and they are super sensitive to smell and also not to harsh on the fabric of our beautiful new Italian handmade couch. Very easy to apply with the spray that we purchased with the product. Will buy from you again. Thank you. A+++++”
“I ordered the Fabric Protector Big Job Pack. First issue was that the sprayer did not work. I ended up using an empty bottle I had with a sprayer to use the product. I followed all the instructions. No protection was produced from the product. I emailed back and forth with customer service, (they were responsive) but all the ways to resolve the issue were placed on me. I tried everything they suggested. The product did not protect any fabric that I used it on. The sprayer was defective and I'm out the money I spent on this product. I would not recommend this.”
Hi Peyton.
I am so sorry to hear that you have not been happy with protectME and we do back our products with a 100% money back guarantee.
In the last email, I advised to apply the rest of the bottle of protectME as not enough product was applied in the first treatment for sufficient protection.
Did you manage to apply another coat and wait the full 24 hours as suggested to test again?
As explained in the email, I was happy to send you the replacement battery sprayer but I was waiting on wether the second coat with the remaining product helped with the outcome to see wether a full refund was needed or not.
Please let me know where you would like to go from here so we can get this sorted for you. 🙂
Thanks
Rachel
