Hi Paul!
Thank you so much for your feedback on this accessory.
We truly apologize that the original nozzle leaked after 60 days!
In the future- please reach out so we can replace this for you as this accessory is covered under our 1 year warranty!
“Very good product! Not German Shepherd proof! But very good, had to purchase a second one due to the dog destroying it. Perfect addition to the camper van!”
“I've only used my unit about half dozen times and very satisfied overall. The lower rating is due to two issues. The spray nozzle developed a hairline crack which leaked badly when under pressure. Although grateful for a low cost replacement (should have been a warranty repacemeant) but the cost really made that a moot point. The rub was that shipping was more than the cost! The sprayer was never dropped or mishandled but was stored in a vehicle, maybe environmental conditions played a role but I'm doubting that and believe it was most likely a manufacturing defect. Hopefully the replacement is better. If so this is a good product that I never knew I needed :-)”
Hello Frank,
Thank you for reaching out to us!
It does not appear that you filled out a warranty claim for this issue.
As long as you fill out the claim on our website, and are within the 1 year warranty, we are more than happy to replace this part for you!
In the future- please be sure to reach out so we can assist you with the best solution possible! :)
“Amazing company, rinse kit based locally right by me in Carlsbad. I ordered a new handle for my rinse kit and it ended up at my house the next day. Last time I ordered one the owner actually dropped one off on my porch which was just crazy. Love this company please support them! I use the rinse kit at the beach after surfing for rinsing off my feet and body. Works really really good on animals also”
