“I bought this because the ticks are very bad in the area I live this time of year and wanted something in addition to my dog‚Äôs monthly pill. I‚Äôve used the product exactly as directed and still find very alive ticks all over my dog. May work for other bugs but absolute waste of money as far as tick prevention”
Hi Jimmy,
Thank you so much for your feedback. Our Flea & Tick products do use a nature-based approach, and so results may vary. We do offer a 100% Satisfaction Guarantee on all of our products so please reach out to us so we can help you further.
Kind Regards,
Susie
“We purchased a bottle on October 18, 2023. I was very disappointed with this product!!!! The salesperson assured us that this was the right product that would produce excellent results even though it quite pricey ($20). We wasted 1/2 the bottle because the bottle top kept dislodging from the bottle when we tried to spray it. What a waste of money! we tried taping the sprayer onto the bottle but even that didn't work. I would think the considering the expensive amount this company charges for this product, they would do the honorable thing and improve the packaging but no...the company acknowledges the "packaging problem" but chooses not to correct the problem. Caveat emptor!!!! (Let the buyer beware). I don't appreciate being scammed out of my hard earned money.”
Hi Brenda,
We're so sorry to hear about your experience with the Flea + Tick Dog & Home Spray. During the pandemic, we were working through component sourcing issues. We are working closely with our distribution and retailer partners, and while this issue does not affect every bottle, it may take some time to reflect changes on the shelf depending on how inventory is filtered through.
We do offer a 100% satisfaction guarantee on all of our products. If you live in the United States, we'd be happy to send a bottle directly from our warehouse. The retailer that the bottle was purchased from will also be able to assist you with a refund, store credit, or exchange.
Kind Regards,
Susie
“This product seems to work great, but the top pops right off the bottle while you're spraying it! And i mean completely off. Wasted 1/4 of a bottle on the ground. Craftsmanship, folks...it's a game changer. We duct taped the bottle but even that was iffy, so I bought a quality spray bottle off amazon and dumped the skouts in there. Tedious but effective.”
Hi Michele,
We're sorry to hear about your experience with the bottle! We'd love to help you further so please reach out to us at services@skoutshonor.com.
Kind Regards,
Susie
“Love the Flea +Tick spray as it works immediately on contact. Found a random adult flea on our dog that became a test subject to the product and I was impressed with how quickly it worked against the flea. Only complaint is the nozzle. The stream side works great most of the time, the mist side really struggles, and this could be due to product build up. I'm wondering if a type of balm wouldn't be a better application process for the fur and skin of a dog.”
Hi Nicole,
Thank you so much for your feedback! Our Flea + Tick Dog & Home Spray is designed and formulated to have a stream rather than a mist. This is to provide a more direct and concentrated application, as well as reach difficult areas throughout the home.
Kind Regards,
Susie
“Purchased two bottles after we discovered fleas on our two small dogs. Overall the product smells great and seems to work effectively, but the bottle design is not my favorite. Our two bottles did not have any visible damage and everything was secure, but the nozzles kept coming off while we were spraying the home and dogs - the first time the nozzle came off it ended up falling and dumping nearly half the bottle out, which is why we had to buy a second one. I really like the product, but I wish the nozzles were more secure so I didn't need to use two hands just to keep it from falling apart while spraying!”
