Hi Ronald,
We apologize for any disappointment you may have experienced with our product. Please reach out to our customer support team to discuss the issue further.
Thank you for your feedback and we hope to have the opportunity to provide you with a better experience in the future.
Best,
Sara
“Hej!
Jag är mycke nöjd med Bemötande från Er.
Jag har fått ett stånd som kanske kan bli ännu bättre.
Skulle det vara möjligt att få utnyttja högkostnadsskyddet.
För att få lägre kostnad??
Och få fler doser.
Mvh
Samuel Sehlin
Ett foto på kuken i stånd sänder jag senare.”
Hi,
Thank you for taking the time to share your feedback. We apologize that your experience with our product did not meet your expectations. To help address your concerns and explore alternative treatment options, we would like to connect you with our medical team.
Please contact us via your personal account to speak with our medical professionals, who can discuss the possibility of switching to Spedra and provide any necessary guidance.
Thank you again for sharing your feedback, and we hope to hear from you soon.
Best,
Anna
Hi Dean, thanks for taking the time to review your treatment. I am sorry to hear it works intermittently. I recommend you talk to your medical advisor through your personal account. Our medical team may advise you on another treatment likely to work every time. Sometimes a few adjustments are necessary to get the most out of it. We are here to help, and your satisfaction is everything to us.
Best,
Jane
“The new treated website creates an " abonnement", that you might want or not depending on your personal situation. On my personal side, I think it is a good feature. The delivery via DHL is super fast, in less than 48 hours I had my Order”