Tropicfeel Review Reviews

1.5 Rating 2,625 Reviews

About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

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How satisfied are you with the product quality? The product is different to what I expected from the website

How satisfied are you with the performance of the product? The product doesn’t meet the features specified on the website

“Product seems good but tropicfeel seems to be invested in me not receiving the product. It looks like I’ll receive the product after a month. Terrible customer service.”

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“The water resistant technology on this show is great and I love the look and feel. However, after only two wears I’ve already noticed the sewing is coming undone and the tag on the heel has frayed. Also there are water mark stains which is annoying considering these are specifically for water activities. They get the job done, but I’m worried they won’t last another wear. I would t purchase again.”

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How satisfied are you with the product quality? I have received a dirty or broken product

How satisfied are you with the performance of the product? The product was broken after short period of usage

“Reklamationen sind unmöglich. Zuerst hat leider die Größe nicht gepasst (waren zu groß), wurde retour gesendet, habe auch sofort die neue Größe erhalten. Leider sind bei diesem paar die schnürsenkel beim anziehen gerissen. Ich wollte dies nochmals reklamieren und bitten mir ein neues paar zu schicken jedoch ist das nicht möglich. Im gegensatz dazu wurden mir neue Schnürsenkel versprochen. Womit ich eigentlich zufrieden war. Nach erkunden des Versands, da ich keine Bestätigung erhalten habe, wurde mir gesagt das überhaupt keine versendet wurden. Danach habe ich mich ans preisgekrönte Kundenservice gewand. Diese haben mich 30min warten lassen um zu erfahren das mir weder schnürsenkel noch die möglichkeit gegebn wird die schuhe zu retournieren. Bei jeglicher Kontaktaufnahme wird immer nur eine automatisierte “oh tut uns leid” Email mit einem Link versendet der entweder nicht funktioniert oder mich auf eine Seite leitet wo ich keine Reklamation durchführen kann da ich ja schon hatte. Leider ist es anscheinend dem Anbieter egal. Somit werde ich es an den Konsumentenschutz weitergeben.”

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How satisfied are you with the product quality? The product is different to what I expected from the website

How satisfied are you with the size? The size is wrong– Too wide

How satisfied are you with the performance of the product? I expected a more technical product

“I‘m not very satisfied with the cut of the shoes. I first ordered another model but their cut was very wide and did not feel good on my feet. So I sent them back and tried another model but their cut was as bad as the ones before. unfortunately tropicfeel did not offer a full refund for sending them back so that’s the only reason why I‘m keeping them”

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“What are the odds of receiving a wrong shoe model and wrong size! Your staff must hate working in Tropicfeel, until today I am still unable to exchange /return the wrong pair of shoes , the exchange link provided is down! Horrible support , doesn’t have a sense of customer service and urgency, it’s as if it’s my fault to have received the wrong order, and I have been a nuisance to the company !”

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How satisfied are you with the product quality? I don’t like the material used

How satisfied are you with the size? The size is wrong– Too small

How satisfied are you with the performance of the product? The product doesn’t meet the features specified on the website

“I tried them on correct size but too tight. Felt flimsy and cheap quite disappointed after all the hype and being bombarded by tropicfeel. Returned and was charged for the privilege.”

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How satisfied are you with the product quality? I have received a dirty or broken product

How satisfied are you with the size? It’s perfect for me!

How satisfied are you with the performance of the product? The product was broken after short period of usage

“When I received them they had a couple of imperfections in the sole. After wearing them for no more than 3 times the shoes are starting to break . The loop at the back is half way off and the sole is staring to be open.”

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“I haven't received the product I ordered 2 weeks ago”

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