“I paid for express shipping 1 week before my holidays and the shoes didn’t arrive in time. No response from the customer service either after multiple emails. Still waiting for my refund”

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“Sizing is crazy. Exchange refund process is awful.”

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How satisfied are you with the product quality? The product is different to what I expected from the website

How satisfied are you with the size? The size is wrong– Too narrow

How satisfied are you with the performance of the product? I expected a more technical product

“I was excited to receive the shoes, but when I received them I was right away not impressed. There were a lot of loose threads on the inside and the shoelace was already broken. When I tried them on, the length was ok, but the shoe was too narrow. It could be my feet - I know that I can't wear some brands - but with every step I took, my feet were pushed to the "inside" of the shoe. To the point I was walking on the edge of the sole.”

Helpful Report

How satisfied are you with the product quality? The product is different to what I expected from the website

How satisfied are you with the size? The size is wrong – Too large

“I was very excited to get my first pair of Tropicfeel shoes as I love the idea behind it and was looking for a shoe like that for ages. Unfortunately, I had to send them back as they don't match at all the quality expectations I had. It's not a cheap shoe which I don't mind, because good quality has its price and I'm happy to invest in that. But the quality of the shoes was simply below standard. The left shoe was a size bigger than the right shoe even though both were marked as size 40. But when trying them on, the left one didn't fit at all and was way too big, so we put both shoes next to each other and even measured them and they are clearly two different sizes. On top of that, there were glue markings everywhere on the shoe, some of the water holes on the side were half closed while on the side front of the shoes small holes were visible due to poor gluing/stitching. I'm quite disappointed about the shoes and their quality as I still think it's a great idea to have light all-round travel shoes. Due to my experience, I cannot recommend the shoes and would definitely not buy again from Tropicfeel.”

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“i never received my product how can I rate it? Every time I reach out to customer service I get a response that the product delivery is pushed back another month. They supply no tracking, the only thing I received is a request the review their products, yet i have never received delivery of their product! can someone please tell me at least where it is?”

Helpful Report

“i never received my product how can I rate it? Every time I reach out to customer service I get a response that the product delivery is pushed back another month. They supply no tracking, the only thing I received is a request the review their products, yet i have never received delivery of their product! can someone please tell me at least where it is?”

Helpful Report

“i never received my product how can I rate it? Every time I reach out to customer service I get a response that the product delivery is pushed back another month. They supply no tracking, the only thing I received is a request the review their products, yet i have never received delivery of their product! can someone please tell me at least where it is?”

Helpful Report

How satisfied are you with the product quality? The product is different to what I expected from the website

How satisfied are you with the size? The size is wrong– Too small

“The products seem to be well made BUT they are atrociously sized. The three items that I have are labelled XXL but couldn’t possibly be bigger than M. I am extremely disappointed with the products. I am even more disappointed that I will be paying to return them. As I said in my return request this is not a change-of-mind return, it is a terrible product return.”

Helpful Report

Tropicfeel Review Reviews