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10363 Reviews

3.5 Rating 55 Reviews
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Phone:

904-385-3888

Email:

scott.sarra@vtrips.com

Location:

200 Executive Way, Suite, 200
Ponte Vedra Beach
32082

Was very disappointed that when we arrived at the house had not been cleaned, outside had trash everywhere from the last occupants. Dishwasher did not work and smelled inside the home. Would not recommended to a friend/family and would think about twice before doing another stay. I was shocked of the above, because our stay at another House in 2020 was an excellent experience with no issues.
Helpful Report
Posted 4 years ago
So house was partially cleaned , in the bedroom with the two full beds it was a molded cup of yogurt under the bed & the carpet was not cleaned at all and in the bedroom with the queen bed the carpet was not cleaned and had sticky stuff all in it & in the bedroom with the two twin beds the carpet was not cleaned and the master bed room it was dirty and used napkins inside the night stands and the master bathroom upstairs the shower didn’t drain the way it should & the down stairs bathroom at the ended of the hallway was dirty and we had to clean it before we used it ! So know the kitchen was nice and clean but the dishwasher didn’t work it came out the wall and also the refrigerator that was at the house when we arrived there didn’t work so we called to get a replacement which took a whole 24 hours before we finally received another and the big brown chair that was in the living room is broken when you lift it out as a Recliner. Before we left on Sunday morning we went to the office and talk to the lady that was at the desk and she took notes about what we was telling her about are concerns about the house and she said she will be sending this to upper management and we should hear back but it’s been a whole 24 hours and I have emailed and still no reply. But over all i enjoyed myself and my family & the trip !
Helpful Report
Posted 4 years ago
So house was partially cleaned , in the bedroom with the two full beds it was a molded cup of yogurt under the bed & the carpet was not cleaned at all and in the bedroom with the queen bed the carpet was not cleaned and had sticky stuff all in it & in the bedroom with the two twin beds the carpet was not cleaned and the master bed room it was dirty and used napkins inside the night stands and the master bathroom upstairs the shower didn’t drain the way it should & the down stairs bathroom at the ended of the hallway was dirty and we had to clean it before we used it ! So know the kitchen was nice and clean but the dishwasher didn’t work it came out the wall and also the refrigerator that was at the house when we arrived there didn’t work so we called to get a replacement which took a whole 24 hours before we finally received another and the big brown chair that was in the living room is broken when you lift it out as a Recliner. Before we left on Sunday morning we went to the office and talk to the lady that was at the desk and she took notes about what we was telling her about are concerns about the house and she said she will be sending this to upper management and we should hear back but it’s been a whole 24 hours and I have emailed and still no reply. But over all i enjoyed myself and my family & the trip !
Helpful Report
Posted 4 years ago
This is our 2nd year booking with Ryson, all I can say is "WOW! what a great company!" It is so easy to book with them and the houses have been just as described on the website. We stayed in "American Pride" this year. It felt like a home, the kids were free to play and run around without fear of breaking something. There is room for everyone (we had 6 adults and 5 kids ages 2-13) to spread out and have space to relax. I love the open concept of the living space, and the bedroom & bathroom sizes are nice and roomie. We never felt cramped or crowded. The dock downstairs was perfect for the kids to fish off of. We saw several people swimming & floating on tubes in the canal. Its close-ish to the public access to the beach, we rented a golf cart and that was perfect transport to and from the beach. The only minor downside was there is either tiny pots or huge stock pots to cook with and not really a good skillet type pan. It doesn't list it on the "amenities" but there is a Keurig coffee maker in the upstairs master-bedroom. We brought it downstairs to use. Thank You Ryson's for another great week of fun filled memories! We will be back next summer!!
2 Helpful Report
Posted 4 years ago
This is our 2nd year booking with Ryson, all I can say is "WOW! what a great company!" It is so easy to book with them and the houses have been just as described on the website. We stayed in "American Pride" this year. It felt like a home, the kids were free to play and run around without fear of breaking something. There is room for everyone (we had 6 adults and 5 kids ages 2-13) to spread out and have space to relax. I love the open concept of the living space, and the bedroom & bathroom sizes are nice and roomie. We never felt cramped or crowded. The dock downstairs was perfect for the kids to fish off of. We saw several people swimming & floating on tubes in the canal. Its close-ish to the public access to the beach, we rented a golf cart and that was perfect transport to and from the beach. The only minor downside was there is either tiny pots or huge stock pots to cook with and not really a good skillet type pan. It doesn't list it on the "amenities" but there is a Keurig coffee maker in the upstairs master-bedroom. We brought it downstairs to use. Thank You Ryson's for another great week of fun filled memories! We will be back next summer!!
Helpful Report
Posted 4 years ago
We had tons of fun and was very comfy with our rental house!
1 Helpful Report
Posted 4 years ago
We had tons of fun and was very comfy with our rental house!
Helpful Report
Posted 4 years ago
It could use a screen wooden door in the deck going in to the house my granddaughter of 2years old fell of the stairs if there was a screen wooden door this could have been avoided just my input but the rest of the house was absolutely % beautiful enjoyed it
1 Helpful Report
Posted 4 years ago