Zupapa 10FT Trampoline With Enclosure Net Reviews

5 Rating 14 Reviews
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About ZUPAPA:

ZUPAPA - Play. Enjoy. Bond.

Purpose: We aim to accompany all kids to grow up healthy both physically and mentally, and create valuable memories for generations.

Mission: To deliver health and happiness via safe and reliable products with first-class customer service.

Please feel free to contact us if there is any question. We will do our best to solve the problem for you.

https://www.zupapa.us
official@zupapa.us

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Trampoline seems sturdy and the kiddos love it! Betty in customer service was great when the original model we ordered wasn't available. They worked with me to get me a different model and it came quickly and was in great condition. Definitely a two-person job to put together, but well worth it. I hope it lasts!!!
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Posted 1 year ago
We’ve had this trampoline outside every day for the past 4 years and overall is holding up well. After many play dates and kids climbing on it, the blue spring cover has gradually worn off which is not surprising. I contacted Zupapa and their outstanding customer service made it very easy to arrange for a replacement which we received a few days later. We look forward to continue having our kids enjoy this trampoline for more years to come. Thanks.
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Posted 1 year ago
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Posted 2 years ago
Bought the 10 FT trampoline for my kids last year at my wife's insistence, and was floored by the quality of the product and the ease of assembly. I am an Emergency Medicine physician, and was hesitant to purchase at first but the construction is top notch and the safety padding and net have proven to be plenty to protect my two kids from falls or mishaps. Now I know any time my kids are playing I can rest assured that they are safe and having a blast. I also want to recognize Heather on the Zupapa customer service staff for her help in ordering a replacement part which was damaged in a storm last fall. Thanks to her, my kids will be back out enjoying the trampoline in no time. Order with confidence, I highly recommend this trampoline and the have full confidence in the customer service staff who are always willing to help. Thanks Zupapa!!
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Posted 3 years ago
Very good Trampolin. Got it for my daughter's birthday. She loves it. Yesterday, we just had a heavy wind. The frame was broken, We were sure that we had lost It. I contacted Zupapa about possibly buying a new frame. The customer service , Heather responded me same day, help me solve the problem.thank you
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Posted 3 years ago
GREAT TRAMPOLINE AND CUSTOMER SERVICE! I would like to say thank you to Lan the customer service who help me to a lot about the replacement of missing clamps in the box. My kids love and enjoy playing with it. I recommend this product.
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Posted 3 years ago
I would like to say thank you to Jenna the customer service who help me to a lot about my order. This is a great trampoline my kids love it and enjoy playing with it. I totally recommend this product.
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Posted 3 years ago
We received our trampoline a few weeks ago and has been a lifesaver during the pandemic to help wear out our kids. We were impressed with the quality of the product and the installation was a breeze. The customer service has been amazing so far. We received updates about shipping and the company even refunded us the difference from our pre-order and the current price!
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Posted 3 years ago