ZUPAPA Reviews

4.9 Rating 320 Reviews

97 %

of reviewers recommend ZUPAPA

4.9

Based on 320 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5

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About ZUPAPA:

ZUPAPA - Play. Enjoy. Bond.

Purpose: We aim to accompany all kids to grow up healthy both physically and mentally, and create valuable memories for generations.

Mission: To deliver health and happiness via safe and reliable products with first-class customer service.

Please feel free to contact us if there is any question. We will do our best to solve the problem for you.

https://www.zupapa.us
official@zupapa.us

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How to put the net on the mini trampoline

Helpful Report

Asked by Christy (2 days ago)

Hi Christy, Thank you so much for getting in touch! It's Zupapa Customer Service Team. We're so glad to know our products have been a part of your daily life and really hope to help out ASAP. BTW, we did not find any previous purchase or contact history. Please kindly share the following info so we can make everything go smoother: - Order platform - Order number And any pictures or videos to illustrate the details would be highly appreciated. Or how about writing to OFFICIAL@ZUPAPA.US directly? As you can see, email contact is still the most efficient way for after-sales service online so far. Your confirmation means a lot to our follow-ups. Sorry again for the inconvenience! Hope to hear from you soon!

Helpful Report

Answered by Zupapa Customer Service Team (1 day ago)

I need to return a damaged gymnastic bar I purchased from you. Can you help me??

Helpful Report

Asked by Marie Amsden (3 years ago)