ZUPAPA Reviews

4.9 Rating 320 Reviews

97 %

of reviewers recommend ZUPAPA

4.9

Based on 320 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5

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About ZUPAPA:

ZUPAPA - Play. Enjoy. Bond.

Purpose: We aim to accompany all kids to grow up healthy both physically and mentally, and create valuable memories for generations.

Mission: To deliver health and happiness via safe and reliable products with first-class customer service.

Please feel free to contact us if there is any question. We will do our best to solve the problem for you.

https://www.zupapa.us
official@zupapa.us

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How do I contact ZUPAPA?

Helpful Report

(6 months ago)

You can contact ZUPAPA by Email, Telephone and Live Chat.

Helpful Report

(6 months ago)

92.36%

Industry Average

“ Our 25 year old son with autism LOVES trampolines... we've had one for over 20 years. ZUPAPA is far superior in quality and customer service!!! All three times we've had structural issues (our son jumps hard and for hours) they have happily sent free replacement parts. Elaine assisted me most recently by sending some needed springs, again free of charge. I'll never buy another brand again. Thanks ZUPAPA!!! ”

- Karla Holmlund

“ Quality product with great customer service. Pearl was terrific to work with when we needed to replace a part. Can’t say enough good things about the customer service and product! ”

- Kerrie Liedtke

“ I had a part that I needed to replace, so I emailed customer service and they contacted me back immediately. It was such an easy process and the part was at my house within a week. My son can now enjoy jumping. ”

- Mary-Ann Miles

ZUPAPA Reviews

Customer Service - Good