Van Arthur Florist Reviews

Name: Van Arthur Florist
Rating: 4.85

4.9 Rating 701 Reviews

97 %

of reviewers recommend Van Arthur Florist

Company Reviews

Metrics

4.9

Based on 701 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Van Arthur Florist 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

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“Very helpful, upbeat staff and exquisite flowers are what makes Van Arthur Florist the best choice. Sri and the team made it so easy to arrange flowers for a dear friend at a very sad time. Thank you everyone at Van Arthur”

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Posted 22 hours ago

“Highly recommend this company. They produced a beautiful funeral wreath, with wonderful fresh flowers. They ensured delivery was made in time for the service, and even sent a photo of the wreath. Will order from them again without hesitation - I have used them before and the service has always been excellent.”

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Posted 1 day ago

“Prompt and careful delivery. Flowers reportedly beautiful.”

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Posted 1 week ago

“Always have excellent customer care and stunning floral arrangements. Thank you. Most helpful in store.”

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Posted 2 weeks ago

“Great service and really accommodating! I ordered late for same day delivery, they accepted and managed to deliver them earlier than expected.”

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Posted 3 weeks ago

“I cannot rate VAn Arthur too highly. I placed order at 14:30 for a Bright Spark bouquet delivery between 16:00 to 20:00. It was for an old friend diagnosed with cancer. A gorgeous, vivid display was delivered at 15:55. Brilliant! You made hers and our day with your splendid service.”

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Posted 1 month ago

“Great”

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Posted 1 month ago

“Well presented fresh roses which with the Mrs loved. Guess you pay for you what you get for.”

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Posted 1 month ago

“Great service overall and the attention to details was spot on!”

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Posted 1 month ago

“A wonderful florist, specialising in high quality, beautiful flowers, with same-day delivery. Will bend over backwards to fulfill orders and ensure customer satisfaction. Have used Van Arthur repeatedly and always been exceptionally happy.”

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Posted 2 months ago

“The flower bouquets are works of art (the recipients send me photos). Sri always endeavours to achieve the best possible outcome (even when the delivery instructions are not perfect).”

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Posted 2 months ago

“An excellent arrangement of flowers. Thank you”

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Posted 2 months ago

“Very nice flowers delivered when expected”

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Posted 2 months ago

“great choice and amazing service, with reasonable prices and an excellent array of choice”

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Posted 3 months ago

“For £100 I was expecting a "WOW" but found the flower basket very disappointing. Firstly the arrangement was packed too tightly and close together and the individual flower was not displaced at it's best. Secondly the basket was not big enough to displace £100 worth of flowers. The flower basket delivered was worth at the most between £70-£80 only. Thirdly the flowers were wilting by the 3rd day especially the lilys and roses which should normally last between 5-7 days while the peonies buds did not even open but started to turn brown. The only saving grace was the colour combination which looks really lovely”

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Posted 3 months ago

Hi Julia, thank you for taking the time to share your feedback - we’re genuinely sorry to hear that your flower basket didn’t meet expectations. We always aim to provide outstanding quality and value, and it’s disappointing to hear that the arrangement fell short for you. I reached out to you personally via WhatsApp as soon as I saw your review, but it has been some weeks now and I haven't heard back from you. I would really like the opportunity to make this right. We take pride in our flower quality and service, and I hope we can speak soon to resolve this for you.

Posted 2 months ago

“Appreciate for your work”

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Posted 3 months ago

“I love Van Arthur- beautiful flowers and staff are always so helpful”

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Posted 4 months ago

“Our company has ordered from Van Arthur Florist many times, and every experience has been excellent. The process is always smooth and hassle-free, and we are consistently impressed with the quality and style of the floral arrangements—they perfectly match our expectations every time. A special thank you to Sri Aath, who is always professional, responsive, and helpful. He makes our work much easier with his clear communication and attention to detail. We highly recommend Van Arthur Florist!”

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Posted 4 months ago

“Lovely flowers made so efficiently!”

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Posted 4 months ago

“VERY GOOD SERVICE AND GREAT VALUE”

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Posted 4 months ago

Van Arthur Florist is rated 4.9 based on 701 reviews