Van Arthur Florist Reviews

Name: Van Arthur Florist
Rating: 4.85

4.9 Rating 692 Reviews

97 %

of reviewers recommend Van Arthur Florist

Company Reviews

Metrics

4.9

Based on 692 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Van Arthur Florist 5 star review on 18th April 2025

Anonymous

Anonymous // 01/01/2019

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“A wonderful florist, specialising in high quality, beautiful flowers, with same-day delivery. Will bend over backwards to fulfill orders and ensure customer satisfaction. Have used Van Arthur repeatedly and always been exceptionally happy.”

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Posted 6 days ago

“The flower bouquets are works of art (the recipients send me photos). Sri always endeavours to achieve the best possible outcome (even when the delivery instructions are not perfect).”

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Posted 1 week ago

“An excellent arrangement of flowers. Thank you”

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Posted 2 weeks ago

“Very nice flowers delivered when expected”

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Posted 3 weeks ago

“great choice and amazing service, with reasonable prices and an excellent array of choice”

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Posted 1 month ago

“For £100 I was expecting a "WOW" but found the flower basket very disappointing. Firstly the arrangement was packed too tightly and close together and the individual flower was not displaced at it's best. Secondly the basket was not big enough to displace £100 worth of flowers. The flower basket delivered was worth at the most between £70-£80 only. Thirdly the flowers were wilting by the 3rd day especially the lilys and roses which should normally last between 5-7 days while the peonies buds did not even open but started to turn brown. The only saving grace was the colour combination which looks really lovely”

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Posted 1 month ago

Hi Julia, thank you for taking the time to share your feedback - we’re genuinely sorry to hear that your flower basket didn’t meet expectations. We always aim to provide outstanding quality and value, and it’s disappointing to hear that the arrangement fell short for you. I reached out to you personally via WhatsApp as soon as I saw your review, but it has been some weeks now and I haven't heard back from you. I would really like the opportunity to make this right. We take pride in our flower quality and service, and I hope we can speak soon to resolve this for you.

Posted 3 weeks ago

“Appreciate for your work”

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Posted 1 month ago

“I love Van Arthur- beautiful flowers and staff are always so helpful”

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Posted 2 months ago

“Our company has ordered from Van Arthur Florist many times, and every experience has been excellent. The process is always smooth and hassle-free, and we are consistently impressed with the quality and style of the floral arrangements—they perfectly match our expectations every time. A special thank you to Sri Aath, who is always professional, responsive, and helpful. He makes our work much easier with his clear communication and attention to detail. We highly recommend Van Arthur Florist!”

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Posted 2 months ago

“Lovely flowers made so efficiently!”

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Posted 2 months ago

“VERY GOOD SERVICE AND GREAT VALUE”

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Posted 2 months ago

“Great efficient service”

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Posted 2 months ago

“I used this company as they were recommended to me, I can see why they were recommended, friendly and professional and helpful company that supplied beautiful flowers for my Aunts funeral”

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Posted 3 months ago

“Good quality and service.”

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Posted 3 months ago

“I stumbled upon this company for very urgent delivery on short notice, to my surprise they assured me it will done. Throughout the process I was kept informed, till the day of the delivery. Without any doubt I will use your esteem company again and be more than happy to recommend.”

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Posted 4 months ago

“Fantastic service and top quality flowers”

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Posted 4 months ago

“The lovely flowers were delivered on time and as described. Happy days”

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Posted 4 months ago

“Top quality service, speedy delivery and nicely arranged bouquet as always. Pre-ordering online is quick & easy, but I have also had positive experiences with walk-ins & short notice requests. A one stop shop for all your floral needs.”

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Posted 5 months ago

“Overall very good service. Friendly and non pressured conversation over the phone. Wasn’t fuss with me calling over florist before eventually coming back as VA has the best price and package available at the time. I would use again. Wishing you continued success in your business”

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Posted 5 months ago

“Beautiful flowers, well chosen by you and delivered promptly”

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Posted 5 months ago

Van Arthur Florist is rated 4.9 based on 692 reviews