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Van Arthur Florist Reviews

4.9 Rating 691 Reviews
97 %
of reviewers recommend Van Arthur Florist
4.9
Based on 691 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Van Arthur Florist Reviews
Van Arthur Florist 5 star review on 18th April 2025
Sue -
Van Arthur Florist 5 star review on 13th February 2025
Anonymous
Van Arthur Florist 5 star review on 3rd August 2024
Scarlett Nash
Van Arthur Florist 5 star review on 14th June 2024
Anonymous
Van Arthur Florist 5 star review on 9th May 2024
Nicola Bielicki
Van Arthur Florist 5 star review on 1st March 2024
Anonymous
Van Arthur Florist 5 star review on 29th September 2023
Tracy Williams
24
Anonymous
Anonymous  // 01/01/2019
For £100 I was expecting a "WOW" but found the flower basket very disappointing. Firstly the arrangement was packed too tightly and close together and the individual flower was not displaced at it's best. Secondly the basket was not big enough to displace £100 worth of flowers. The flower basket delivered was worth at the most between £70-£80 only. Thirdly the flowers were wilting by the 3rd day especially the lilys and roses which should normally last between 5-7 days while the peonies buds did not even open but started to turn brown. The only saving grace was the colour combination which looks really lovely
Helpful Report
Posted 4 weeks ago
Hi Julia, thank you for taking the time to share your feedback - we’re genuinely sorry to hear that your flower basket didn’t meet expectations. We always aim to provide outstanding quality and value, and it’s disappointing to hear that the arrangement fell short for you. I reached out to you personally via WhatsApp as soon as I saw your review, but it has been some weeks now and I haven't heard back from you. I would really like the opportunity to make this right. We take pride in our flower quality and service, and I hope we can speak soon to resolve this for you.
Posted 1 week ago
Amazing wonderful service and so thoughtful. Created a beautiful garland for my father funeral. Sri was so understanding and kind. Many thanks for your beautiful flowers
Helpful Report
Posted 3 years ago
Thanks so much Natasha, I hope selecting two stars was a mistake!! It was equally lovely dealing with you. Wish you all the best and hope for much happier times ahead. Kind regards
Posted 3 years ago
I am sorry but part of my order never been delivered. I payed for it! I am very disappointed!
Helpful Report
Posted 5 years ago
My rating is based on the quality of flowers and the size of the bouquet. I have ordered a large a bouquet but it looked nothing like the original photo which was a demonstration of a large bouquet and the quality of the flowers is horrible. They tried to hide the damaged petals which is a very sneaky move. Never buying again and won't recommend.
Helpful Report
Posted 5 years ago
Van Arthur Florist is rated 4.9 based on 691 reviews