So, last night I placed an order. The driver said he’d been waiting for over 20 minutes and that he called me which was untrue. The concierge called me and when I came out he was gone. It was 7 minutes after his arrival. He left and when I called back he was rude and refused to come back with my order (it was liquor). Then not only was I charged for the delivery fees I was charged for the liquor that was returned. I order at least 3x a week through your platform. No one was willing to either resubmit the order nor give me money back for at least the merchandise I ordered. I’m deleting the app and I’ll NEVER order from you guys again