I ordered a consignment from a seller on 24 hour delivery, due for arrival on 8th January 2021, between 1200 and 1300. The time slot came and went. At 1900 the tracking still shows delivery at the same time slot. I tried calling the local depot which had my consignment this morning and was rudely hung up on before I could speak. I then sent an email via the DPD app, which came back undeliverable, so absolutely no chance to try to arrange redelivery and find out what went wrong. Weekend deliveries carry a premium, so I guess my time critical consignment will not arrive some time next week. I have emailed the CEO’s office, but I doubt this will have any effect. All in all a very dissatisfactory customer experience.