AVOID OR RISK HAVING THEM LOSING/STEALING YOUR GOODS. ZERO LIABILITY. Used DPD local UK to ship goods from UK to Portugal (Parcel 15976810122024). Goods were last seen in their warehouse, only reachable by their staff, yet went missing. After a 2-month dispute with their staff, they offered around 20 GBP compensation and later around 50 GBP, out of the approx 2000 GBP original value of the goods. Calling costumer support over and over, with photos of the package being delivered to their driver, I kept being forwarded to useless staff asking me to call/contact someone else. Package was finally tagged as "delivered" on their website (yet was never delivered), and everytime I'd call I'd hear "Sorry it's been delivered". After posting this review, DPD contacted TripAdvisor who contacted me several times to show proof of what I had written. And so I did. Review stayed published, yet it's now gone, so I'm reposting it. Long story short: dont use DPD since they don't keep an eye on your goods while in transit, and if they are lost or stolen by their staff in their warehouse, you get NOTHING! Zero liability. Costumer service will exhaust you with politically-correct useless business chit chat. PS: there are a bunch of TrustPilot pages for DPD and DPD local with way more negative reviews (90% 1-star reviews), get the real picture by searching for the "DPD local" profiles on TrustPilot.