I ordered a package that DPD were to deliver. I got a message saying “delivery attempted but I was not in and they would deliver to a pick up shop” I called to complain. DPD confirmed the driver was three miles from my home when he sent the message saying he attempted to deliver. I informed them I could not pick up the parcel from the shop as I am presently housebound due to cancer treatment. They apologised and assured me they would deliver to my home. Four days letter I got a message from them telling me they had delivered to the pick up shop and I could collect it. DPD are a company that let their drivers not attempt delivery and then expect you to do their job for them. Housebound or not DPD don’t care. It’s your problem not there’s.