Never ever use this company for transporting goods!!! How difficult is to move something from Wales to England? This company, damaged my parcel and then destroyed it! They only refunded the transportation costs, I lost £25.00! You can never talk with a real person, it's only live chat on-line, if your lucky! I pointed out 4 areas of concern, they weren't a bit interested to look into them. This company needs exposing to the government and for it to loose it's operating licence! I rated this the worst company I have ever had the miss pleasure to use in my life!