I used to opt for DPD as a preference but now I actively avoid companies who use them. 2 parcels last week, both containing close to £200 of goods. I updated my safe place as I was at work. First parcel - notified on app that it was delivered to my safe place, I checked the photo and it was in fact on my door step in plain view so I had to leave work to drive home and rectify. I notified DPD who just don’t care. Second parcel - this time I was notified that it had been handed to recipient and there was a close up photo on a piece of cardboard. Odd really as I was 10 miles away. This was 1pm. Checked my CCTV and once again it’s on the door step not in my safe place. I called DPD who assured my the driver was going to return to resolve, I’ve heard this lie many times and never has the driver returned. Sure enough 4 hours later it’s still there. I called again this time to be told I’m not DPDs customer so speak to the company I ordered from as they are DPDs customer. At 7pm I got home and retrieved the parcel myself, 3 days later still no sign of the returning driver. The very minimum expectation from a courier is that they deliver your goods as requested but this service is awful, if drivers are not going to use the safe place notifications then it shouldn’t be an option, and DPD themselves couldn’t care less. They will just lie to you to get you off the phone with zero consequence.