I don't normally write reviews but I am so angry that I made time to write this review. This company and the people working for it are all FRAUD. They are scammers and will continue to steal money from people. This incident happened at the Faro airport branch. I returned the car at 04:00 am and dropped of the keys and at the time, the office was closed and there was no member of staff to check the condition of the vehicle with me and hence, they took advantage of this. I received an email at 06:00 am claiming that I had damaged the Wheel Rim. The documentation emailed to me at the time of booking the car showed that the Wheel Rim was already damaged. The other fraudulent practise by this company is to keep my deposit for 30 days before they decide to return it. I sensed that these people were dodgy at the time that I picked up the car because I was told that the insurance for the excess cover is mandatory and they wanted to charge me €69 for 2 days cover but I refused and they withdrew €1500 on my credit card instead as part of the additional charges. If they think that they will keep my €100, then I have news for them. I will raise a CHARGEBACK with my credit card company. I made the booking through Opodo and I will also be raising a complaint with them . AVOID, AVOID, AVOID and AVOID THESE SCAMMERS.