Terrible. After 2 years working with Packlink they have robbed me. I sent a 0.16 kilo pack to the UK from Spain with UPS via them. 5 weeks later they have taken and extra almost 20 euros from my account because they say the 22x15x4 cm pack I sent actually weighed, and wait for it....8.5 kilos! and I UNDERPAID They don't dispute the size: I have photos of me holding the pack with one hand, but just the weight.
4 years ago
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