DO NOT USE THESE CON ARTISTS, THEY MAKE THEIR MONEY BY CHARGING FOR ALLEGED OVERWEIGHT PARCELS Please do not use Packlink, I have been using them for a long time now and have over this time had a few overweight charges, I couldn’t do anything about it in the past as I just presumed I must have made a mistake, so I started double checking the weight of my parcels, the last one was a new item that weighed 281grams, the bag it was posted in weighs 8 grams and a piece of paper which was a couple of grams, i sent the parcel as usual and a few weeks later received an email saying my parcel was overweight, in fact they said it weighed 1.5kg, this is absolutely impossible unless someone had filled the bag with water, I tried to dispute this extra charge and even sent them a link with the manufacturers weights and dimensions but it fell on deaf ears, they just kept saying you need to send pictures of the parcel on a scale with a ruler next to it, who in their right mind would ever think to take a photo of every single parcel they send out just incase they made a mistake, Ask them for proof the parcel is overweight and they say Hermes don’t take photos of the parcels weight or dimensions, yet they expect us to, It now figures that Packlink make their money from overcharging, don’t believe me well google it and find out how many other people this happens to, from small sellers to large companies it’s happening all the time, once too many for me so that’s it I’d rather use Hermes direct, I only started using Packlink because it used all your details through eBay and saved typing it all out, well I’ve found out Hermes actually links to eBay and does the same, I’ve used Hermes for years and never ever had an overweight charge, Packlink are absolute daylight robbers and should be ashamed of what they are doing to people, they know what they are up to but no doubt will reply to this review and lie through their teeth with some scripted rubbish just like their scripted lying replies to our emails, Let’s fight back and not let them get away with this, just save yourself the hassle and go direct.