They offer a package insurance for 4% of the sum insured in the normal version of packlink. If you create a pro account, this insurance costs 1% of the sum insured. That is a substantial difference. But that is not the reason for my criticism. If a parcel is lost, which unfortunately often happens with packlink, they refund the insured value within 5 days according to their own condition. Unfortunately, I have had to come to the conclusion that even after 5 months of a lost parcel, packlink does not want to refund the insured amount of 150 euros because we could not state the weight of each individual item in the parcel. We could only state the total weight of the package, and we had proof that the courier had come to pick up the package. According to packlink, this is not enough to return the lost parcel. They want photos of the package before sending it. Nowhere in the conditions is it mentioned that you have to take photos of everything. They want invoices of everything that was in the package. They want to know the dimensions of each item in the package and the weight of each item. In the meantime, I am already busy for 3 whole days to arrange everything according to their wishes in order to get a refund of 150 euros. Every time there is a different reason why they don't pay. So think carefully before you send something insured through packlink, because if the parcel is lost, you get nothing back.