Beware of eBay packlink they are a terrible company who have no customer service if you wish to make a claim they ask for photos of the parcel with the label attached after it’s been sent, the currier destroyed the parcel and contents I opened the claim in December for loss and damage of the contents the claim has now been settled on April 3rg I still have not received payment six weeks later. I received automated reply’s to my emails claiming that “ these are difficult times and we are are all facing at the moment as the claims department are working from home everything possible is been done to ensure payment of your compensation” I stated the claim process in December so I guess packlink have no intention of refunding me.