Awful, like all the " we hide behind a website and foreign office " Companies if anything goes wrong you will get no help whatsoever and no refunds Their Packlink Uk Ltd co was closed by them, according to Company House, maybe due to all the legal challenges over their awful service ... so you now need a Spanish lawyer in a Spanish court to get your money back - [This is how they all dodge their responsibilities as 99% or customers can't do that ] avoid at all costs and can believe ebay allow their customers to use this service, they must read these reviews and find an alternative asap