NO CUSTOMER SERVICE AT ALL Service was ordered via eBay and sent via Packlink as below: ""Yodel Store to Door | Drop-off Up to 10 kg with maximum dimensions 120 x 50 x 50 cm. Powered by Packlink."" My parcel is 4 kg and 85 x 48 x7 cm. 08.03.24 09:37 Received by MORRISONS (Yodel collection point). 1) I contacted Yodel Online. They say: "The driver was unable to pick up the parcel" so, please get in touch with Packlink and book a new collection. ABSOLUTELY TERRIBLE ILLOGICAL SERVICE - THEY ACCEPTED PACKAGE - THE DRIVER DIDN’T PICK UP - THE PACKAGE IS NO LONGER IN THE SYSTEM AND WILL STAY IN THE STORE ON THE FLOOR FOR WEEKS. 2) I contacted the Yodel store: They say that only this YODEL driver is “completely crazy” and does not collect parcels that are not right for him. After 10 days (+ new delivery), the recipient no longer wants this package. 3) I am trying to contact Packlink but - there is NO CUSTOMER SERVICE AT ALL. I can only report it as lost etc. even though the package is 3 minutes from my house and I want it back. What can I do next - please advise.