Anonymous
Scheduled for a delivery before 12. At 12.15 told they had tried to deliver but they said I wasn't in......I was in desperately waiting and was on all morning. Contacted UPS customer service and they said they would imvestigate and call me by 13.30 which they did. Whilst on the phone the driver turned up and appoligised for the confusion. Fair play UPS. Yes you missed the deadline but you stepped up, admitted you had messed up and rectified the issue. So thankyou for being upfront and honest.
2 years ago
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