UPS has messed up delivering my packages twice in less than a months time. They're drivers are liars! Making stuff up so they don't have to walk into an apartment complex to deliver a package. It's either you were home, or needs a signature, and this the best one yet "refused" why would I refuse a package i paid for???!! All the other excuses are lies as well because I work from home and they never attempt to delivery. I never have trouble with FedEx or Amazon. I'll stick with them and hopefully UPS finds reliable employees.