I would strongly caution anyone considering doing business with this company. During my time working there, I witnessed numerous unethical practices that left many customers disappointed and out of pocket. The company frequently advertises products it cannot fulfil and often substitutes orders with lower-quality alternatives to maximise profits. Orders are regularly delayed or never dispatched at all, and customers who request refunds rarely receive them. Despite portraying itself as a larger operation, the business is actually run solely by the owner, Sean Currie, with the support of just one admin assistant. All sales and support communications are handled by Sean himself, although he gives the impression that a full team is managing operations. From what I observed, even the one other admin appeared unhappy in their role — and understandably so. Our main responsibility was to lie to customers in order to retain sales, even when we knew that orders were delayed, cancelled, or unfulfillable. Throughout my time there, I received numerous complaints from customers who said they were forced to raise chargebacks through their bank due to what they described as fraudulent activity. Many felt they had no other choice, having been ignored or refused refunds after their orders were not delivered. In my short time working there (just four months), two banks closed or refused to continue working with the company due to the high volume of chargebacks and customer disputes — a clear indication of the widespread dissatisfaction among customers. The company is poorly managed, lacks transparency, and operates with little regard for integrity or customer care. I would not recommend this company to anyone.