I had a package reported delivered on July 30. Problem with the delivery... It was delivered to a business 22 miles from my home. Amazon stopped just short of accusing me of trying to run a scam. They required me to file a police report before they would CONSIDER a refumd. They believed it was delivered, they assumed to me. Turns out someone in the delivery process(UPS) printed a different label with a different address and placed it over the original with my name and street address still clearly visible. I found my $477 package 6 days later. I asked the business owner "Why would you sign for a package that isn't addressed to you". She responded " the UPS drivers don't want to deliver to places outside of town so they print a label with my address slap it over the original and leave them here". It was just dumb luck I found it. (The business charged me $5 for my package.) UPS didn't inform Amazon, the sender or me what they had done. Consequently someone was on the hook for $477. The UPS automated system provided the delivery information that lead me to my package it provided the following information: " Delivery was made at (time) to Ash Fork, Az, package was left at the front counter and signed for by Abby". No address, business name and who the f... is Abby. 6 days of aggravation, frustration, anger, Police report, hundreds of miles of driving, Calls to Amazon and a police report. All could have been avoided with a simple act of courtesy. If doing the jpb you were hired to do is to much... Let someone know. Someone owes me. Someone owes my county sheriff. Someone owes the business owner that they involved. I won't hold my breath, afterall UPS would have to care about providing a positive experience / outcome for their customers. Enough said I'll leave it there. I have a picture of my package with the altered original shipping label. In the future I and the people in my sphere of influence will avoid doing business with UPS.