UPS is without a doubt the most incompetent, unreliable, and pathetic excuse for a delivery service on the planet. They can’t even do the ONE JOB they’re paid to do: deliver a package to the correct address. Instead, they dumped multiple packages of mine at the wrong location like it was nothing. Absolutely careless, lazy, and unacceptable.
Their tracking system is a complete joke, their drivers clearly don’t care, and customer service is nothing but a circle of useless excuses and scripted apologies. No one helps, no one takes accountability, and your package? Consider it gone.
It blows my mind how UPS is still in business. They are the definition of incompetence. If you want your stuff lost, destroyed, or tossed on a stranger’s porch, by all means use UPS. But if you actually want to receive what you paid for, avoid them like the plague.
UPS doesn’t deserve customers, they deserve bankruptcy. Worst delivery company in existence — period.