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Anonymous
They lost my package worth $1200 in Calgary. I am the receiver and the shipper is in China. UPS refuses to talk to me for a refund, saying they'll only talk to the shipper. The shipper isn't helping, but I should be about to take over the lost package process as the receiver. I am going to take it to small claims court for the entire damages, but I shouldn't have to go through the trouble. Terrible company, choose DHL instead
1 day ago
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UPS has a 1.2 average rating from 2,357 reviews