Terrible service over the phone. Requested my parcel to be sent to a UPS collection point. Got a email to say it was there, went to pick it up and they delivered it to the wrong place. Went to the other Ups collection point they delivered it to and it wasn't there either. The tracking link was wrong constantly, people on the phone were not helpful at all. After nearly 4 weeks since I place my order I have finally received my parcel from UPS. Absolutely terrible!! Will never use them again.