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Annie
If I could give negative stars I would. Driver delivered package to AccessPoint after only first delivery attempt. I am physically unable to carry a box any distance. I asked for redelivery twice. Called twice. Was re-assured it would be re delivered. It never was. I have UPS My Choice and was never updated where box was. I used a car to drive to access point and was told the box wasn't there. I emailed UPS who replied saying they would phone within an hour. They never phoned back. I checked the website every day and by the seventh day it said parcel would be returned if I didn’t collect it from the access point where it apparently was the whole time? I received no other type of notification of the whereabouts of the box. No call as promised, no text, no email. Use DPD if you ever have a choice.
5 years ago
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UPS has a 1.2 average rating from 2,305 reviews