They have lost 4 of my parcels. Also apparently 16kg cast iron kettlebell was damaged during delivery. They abandon parcels in random places don't even care if received or not and will just say its been delivered. Customer service is awful. We will call you back in 1 hour they said weeks ago. They should be out of the bussinness with such service. And one thing they defo don't do is deliver you parcel. They charge you for handling your parcel and if you are lucky it will be delivered.
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