If I could give 0 stars I would .
1. Delivery so is so far 8 days late, with three 3 false delivery dates.
2. Tracking is completely useless.
3. Website and App are completely useless.
4. Customer service are completely useless and takes forever to talk to someone (1/2 a hour on hold 2x and have to navigate your way through their automated system first).
Lenovo, your laptops are great, but your choice of courier is not and its reflecting poorly on you as a brand. I will not be shopping with you again if the parcel is being delivered by UPS.