terrible. No notifications so you don't know when to be in. I missed one package and didn't get a card, so had no idea it had been put in a 'UPS access point', which in reality was a down market off license a twenty minute walk away. I only found out when I talked to the company I ordered the goods from. Another package I did get a card for - I was in the garden when the delivery man sped by - and that was placed at a different 'UPS access point' (another less than salubrious off license). The company I ordered my goods from are now changing their delivery company. UPS are the worst kind of 'stack em high' company - zero concern for quality or customer experience.